Principles

Our business principles were developed with participation and collaboration of all our collaborators. They represent the materialization of our culture and experience, in the way we present ourselves in every work situation, before all interested parties and in the persecution of our business goals. We intend to formalize and communicate efficiently with all those who wish to cooperate with us as collaborators, partners, clients, shareholders or suppliers. 

Create Value for our Clients

We aim to achieve success with our activity in the long term. While continuously valuing our services, we assure return on investment to our clients, the economical viability of our projects and the satisfaction of the needs for all those who believe in the SIM. 

- We manage our areas of performance in an integrated and global perspective, offering our clients added value above the market expectations and having the middle and long term as horizon for our strategies of interaction with our clients; 

- We try to satisfy our clients by creating attractive benefits where we offer products and services aiming to surpass expectations; 

- We establish close relationships with our clients. Our goal is that their involvement in the implementation of services promotes viability and development of their business.  

Respect the People, the Market and the Environment

We develop the areas of performance within the SIM, having as reference the Chart of Human Rights, the national legislation and the regulations applicable to our business. We intend to respond to market expectations as well as to those of the surrounding community, at the same time respecting the environment. The ambition to surpass these patterns makes us continuously thrive in the search for excellence.

Build Reliable Relationships

The essence of our organization is based upon the attitude and passion of our collaborators when managing their areas of performance within the SIM, the sharing and pursuit of knowledge, innovation and creativity in doing more and better, the demand and rigour with which we face the challenges of our work. All these premises are essential to build one of our most important assets: trust.    

Promote Long Term Partnerships

The viability of our activity depends on the relationships we keep with all our partners:

- We try to establish long term relationships, promoting the involvement of both our collaborators and the local community institutions;

- We try to develop long term partnerships, selecting entities in line with our compromise towards sustainability; 

- We try to harmoniously integrate within the local community in a spirit of open mind and cooperation. We aspire to create profitable and lasting social and commercial relationships which contribute to the life quality and well being of the surrounding communities.